The ALPA website has been optimized for use with Internet Explorer browsers, versions 8 and above, as well as Mozilla Firefox, version 7 and above.  Users of other browsers like Chrome or Safari should not experience difficulty using the site althought there may be some technical elements that require additional research and configuration as browsers and their versions evolve. Earlier versions of these browsers may not support frames, Java, and/or cookies, all of which are used on the members-only portion of ALPA’s site. To determine the version of the Internet browser you are using, please choose Help:About from your browser's menu and include that on any issue you report.

Web browser plug-ins are necessary for full use of all areas on the ALPA site. A plug-in is a small, free program that helps you view Internet content. Downloaded and installed plug-ins allow you to expand compressed files, play and copy CDs, view .pdf files, play sound and multimedia clips, and view Word, PowerPoint, Outlook, and Excel files, even if you don’t have Word, PowerPoint, Outlook, or Excel software loaded on your computer. Important note: You may download the following free plug-ins from the manufacturers’ websites. In each case, follow the download and installation directions posted on the site.

Zipped or compressed files have had their file sizes reduced in order to save space and to simplify matters for file storage, transport, and copying. File expansion software expands and decodes compressed files downloaded from the Web or received as e-mail file attachments. Many newer computers already come equipped with the capability to read and create these files.  If you need additional resources, WinZip and StuffIt Expander are two popular file expansion programs that are available for from the following websites. Download the evaluation version of WinZip or Aladdin Systems’s StuffIt Expander for your Windows or Macintosh system

Adobe Acrobat Reader software lets you view and print PDF files. Download the current version of Adobe Acrobat Reader for your Windows or Macintosh system Download an earlier version of Adobe Acrobat Reader for your Windows or Macintosh system

If you want to listen to and view Real Media clips, especially VARS (Code-A-Phone) messages, you may want to download the Real Media Player.

Installing Microsoft Windows Media Player will let you play streaming and downloadable digital, audio and video files, and other Internet content, as well as play CDs and copy them to your PC. Media Player supports a wide variety of audio and video formats and bandwidths. Go to the Microsoft Download Center to search for the correct Microsoft Windows Media Player for your system.

Viewers for Microsoft products such as Microsoft Office viewers (i.e., Word, PowerPoint, and Excel) let you view documents presented in these formats without having the software loaded on your computer. Go to the Microsoft Download Center to search for the appropriate viewer. Downloads are available for both Windows and Macintosh operating systems. Search for the product and version you would like to download to your computer. For example, from their Product/Technology dropdown box, choose Word, then click the Go button.


A number of links on this page will take you off the ALPA site and directly to a site maintained by the supplier of the browser or plug-in. All links were double-checked for accuracy at the time of posting on the ALPA site. If you find that a link is no longer operational, the supplier may have made changes to its website. We apologize for any inconvenience and ask that you inform the webmaster of any nonfunctioning links.


Internet Explorer

File Expansion Software

Acrobat Reader

Real Media Player

Media Player

Microsoft Viewers