Teladoc Health Expert Medical Services


Expert Medical Services: Bringing Medical Certainty to ALPA Members

The Teladoc Health Experts Medical services are a valuable ALPA Canadian membership benefit provided to you with the support of your Canada Board. Whether you need an expert second opinion on a medical diagnosis, are looking for a specialist or community resources, or need advice about a health issue, Teladoc Medical Experts will provide you with the answers you need to confidently move forward with your care, at no additional cost to you.

Call Teladoc Medical Experts to access the following services:

  • Ask the ExpertSM. Sometimes, a 15-minute visit with your doctor is not enough time to get all your medical questions answered. Get personalized responses about diagnoses, treatment plans, medications or any other concerns from leading medical experts.
  • Expert Medical Opinion: Have a medical expert confidentially review your diagnosis and treatment plans for free from the comfort of your home. Teladoc Medical Experts will perform an in-depth analysis of your medical records, including imaging scans, X-rays and test results, and provide you with a detailed report that you can share with your treating physician. 
    • Get an in-depth review of your condition from a carefully selected healthcare provider
    • Make confident medical decisions with personalized answers to your questions
    • Decide on the best treatment option for you to move forward with
    • Receive a second opinion report that you may share with your treating provider
  • Find A Doctor: Find a Canadian healthcare provider specializing in your medical condition and accepting new patients. Our online tool allows you to search within a specific radius and view provider details, including office location, gender, phone number, and educational background. Teladoc Medical Experts can also assist with your search via phone.
  • Care Finder: Locate an expert physician or treatment facility outside of Canada. Teladoc Medical Experts can search the Teladoc Health global database of expert healthcare providers in more than 450 specialties and subspecialties.
  • Personal Health Navigator: Get help navigating the healthcare system with a personal navigator who connects you to relevant information and resources tailored to your needs, helping you make informed decisions about your healthcare. Get connected to medical information, community resources, one-on-one support, or personalized health coaching for your specific health concerns.

To contact Teladoc Medical Experts, call 1-877-419-2378. When you call, please advise them that you are a member of ALPA (not an employee of the airline you work for) and provide them with your name and ALPA number. Once Teladoc Medical Experts has confirmed eligibility, they will call you back to initiate services. 

Please read the resources below.

For more information, contact Teladoc Health Expert Medical Services:

1-877-419-2378
Expert medical opinions from leading specialists | Teladoc
 
Sincerely,
Your Canada Board BOIT Committee

 

Teladoc Health Expert Medical Services Resources